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Advanced Insights Into Fire Insurance Claims
Public Short Course
| HRD Training Prog No | 10001707916 |
| Date & Time | 21 – 22 September 2026, 9.00 a.m. – 5.00 p.m. |
| Registration Deadline | 10 September 2026 |
| Learning Format | Virtual |
Overview
Advanced Insights Into Fire Insurance Claims equips participants to analyse complex fire losses end-to-end using real cases and decision frameworks. This course focuses on legal application, complex scenarios, hands-on evaluation, and dispute resolution, enabling participants to make defensible claims decisions.
Recommended For
This course is suitable for Departmental Heads, Underwriters, Claims Handlers, Adjusters, Brokers, Agents, and Policyholders involved in claims on fire insurance.
Learning Outcome
A. Interpret fire insurance policies and key clauses to determine coverage applicability.
B. Apply the principle of proximate cause in complex situations where an insured cause is concurrent with (a) uninsured cause and (b) excluded cause.
C. Evaluate the impact of warranties, conditions, and disclosures on claim admissibility.
D. Assess material damage losses accurately.
E. Apply the best method of contribution among policies that contain different terms.
F. Identify red flags of fraudulent or exaggerated claims and understand investigation approaches.
G. Navigate complex claims scenarios involving multiple policies and proximate cause issue.
H. Apply legal principles such as proximate cause, contribution, and burden of proof in claims evaluation.
I. Develop effective claims strategies for documentation, negotiation, and settlement.
J. Critically evaluate real-life fire claims cases and make informed decisions.
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Programme Structure
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Dates
21/09/2026
2 Days (Virtual)
Fees
Normal Fee: Individual
Aii Member:
RM 1,200/USD 275
Non-Member:
RM 1,400/USD 320
Normal Fee: Group of 3 pax
Aii Member:
RM 1,100/USD 250
Non-Member:
RM 1,300/USD 295
Meet The Expert
| Wong Kah Ling, Kenneth BSc (Hons) in Physics, Dip Ed, ANZIIF (Snr Assoc), CIP, FCILA, FEUDI-ELAE, FCLA, FIFAA, Certified Insurance Professional, Chartered Loss Adjuster, European Loss Adjusting Expert, Certified Virtual LearnCaster, HRD Corp Accredited Trainer |
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Kenneth brings more than four decades of hands-on experience and strong professional credentials as a Claims Consultant, widely recognised for delivering results in high-stakes and complex claim situations. He has successfully handled numerous large and complex claims–material damage and business interruption–both domestically and internationally.
His work spans diverse industries and geographies, with assignments across Malaysia, Brunei, Singapore, Jamaica, Oman, Iran, Thailand, Australia and Pakistan, demonstrating his adaptability and technical expertise in managing claims in varied market environments.
He previously held the position of Managing Director and Chief Executive Officer at a loss adjusting firm before shifting his focus in 2015 to providing specialised claims advocacy and business interruption evaluation services.
Since 1986, he has been actively engaged in professional education as a part-time lecturer and trainer with the Asian Institute of Insurance, frequently collaborating with the ASEAN Insurance and Training & Research Institute across ASEAN nations, the Middle East, and the Pacific. He has also contributed to the review of the Basic Certificate Course in Insurance Loss Adjusting since the 1990s. In addition, he has been a keynote speaker at prominent industry events, including the Asia & Oceanic Association Forum, the Retailers Association Asia Regional Conference, and the Conference of Property Managers, Valuers, and Estate Agents.