Sales
| HRD Training Prog No | 10001488714 |
| Date & Time | 9 – 10 September 2026, 9.00 a.m. – 5.00 p.m. |
| Registration Deadline | 28 August 2026 |
| Learning Format | Virtual |
Overview
Participants will gain an understanding of ESG (Environmental, Social, and Governance) concepts, its impact on insurance companies, and the Universal Declaration of Human Rights. They will learn about integrating ESG into insurance underwriting and product development, explore sustainability and recycling processes, and understand related legal initiatives and industry practices. Additionally, they will grasp risk management strategies related to ESG and how to proactively pursue future ESG opportunities in insurance.
Recommended For
The target participants for an ESG Awareness Programme in insurance include Insurance Executives, Underwriters, Product Developers, Risk Managers, Compliance Officers, Sustainability Officers, Marketing Teams, Investors, Regulators, And External Consultants.
Learning Outcome
A. Relate various law and application in claims handling process.
B. Evaluate various nature of claims under motor insurance.
C. Perform and evaluate claims settlement process.
D. Interpret policy wording/clauses/warranties during claims processing.
E. Recommend claims settlement figure.
F. Ascertain the relevance of FMB in claims process.
G. Relate and understand the role of adjuster and solicitors in claims process.
H. Carried out salvage & recovery process.
I. Understand the fraud within claims department and relate various fraud control methods and procedures within the company.

Programme Structure
| Day |
Content |
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1 |
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2 |
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Dates
09/09/2026
2 Days (Virtual)
Fees
Normal Fee: Individual
Aii Member:
RM 1,200/USD 275
Non-Member:
RM 1,400/USD 320
Normal Fee: Group of 3 pax
Aii Member:
RM 1,100/USD 250
Non-Member:
RM 1,300/USD 295
Meet The Expert
| Jasdeep Singh | ![]() |
Jasdeep Singh has been in the insurance industry for more than 25 years. He has vast experiences in almost all departments within an insurance organization. He started his career with MBF Insurans Sdn Bhd in 1987 as their Risk Surveyor and moved up quickly to be their Underwriting Manager He subsequently headed their Management Information System Department where he successfully helped to implement Motor and Fire computer system using the state-of-the-art information technology driven by Sybase on Unix.
Jasdeep then moved to join American Home Assurance Company, a subsidiary of American International Group (AIG) in 1997. Through his creativity and professionalism, he was promoted as the Vice President, Profit Center Manager for Personal Lines Division. He later took on additional responsibilities as their Country Branch Manager.



