Sales
Overview
This programme is designed to prepare experienced insurance trainers to facilitate the PAMP learning experience consistently and effectively. It moves trainers beyond content delivery towards learning facilitation — using questioning, probing, debriefing, DialogueMat, workbook activities and teachback practice.
By attending this programme, trainers will be better prepared to support agency leadership development initiatives within their organisations and ensure the effective transfer of knowledge, skills, and best practices to future agency leaders.
Recommended For
- In-house trainers of life insurance companies
- Learning and Development practitioners
- Training Managers and Training Executives
- Agency trainers, facilitators and experienced agency professionals
- Trainers responsible for delivering agency development programmes
Learning Format
Class-Based (Face to Face)
Learning Outcome
- Facilitate PAMP content with the intended learning outcome and participant experience in mind.
- Use questioning, probing and debriefing to move participants beyond first answers.
- Facilitate OGSTM and coaching DialogueMat effectively.
- Use the workbook as a thinking and application tool rather than a form-filling exercise.
- Connect PAMP concepts to participants’ agency realities and action plans.
- Demonstrate the ability to facilitate, observe, reflect and improve through teachback.
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Dates
26/10/2026
3 Days (Physical)
Fees
Programme Fee
RM 2,100 per pax
Meet The Expert
| Ivon Lee |  |
Ivon Lee is a highly skilled learning and development professional with over two decades of experience in leadership development and agency management within the insurance industry. Her expertise spans leadership development, agency development, personal development, soft skills, and sales training.
She applies the 6 Disciplines of Breakthrough Learning methodology in designing and developing learning solutions and has successfully led numerous leadership and capability-building initiatives that drive quality recruitment, business sustainability, and high-performance culture.
As a Faculty Head, she works closely with business leaders to translate organisational strategies into impactful learning programmes. Her ability to balance business objectives, learning effectiveness, and learner engagement has enabled her to lead key people development initiatives and training transformation projects successfully.