Sales
HRD Training Prog No 10001388313 Date & Time 25 – 25 June 2025, 9.00 a.m. – 5.00 p.m. Registration Deadline 11 June 2025 Learning Format In-Person Training
Overview
Medical Aspects of Hospital Surgical Insurance is an intermediate level course that covers the content associated with hospitalized surgical insurance. This course deals with medical aspects of hospital surgical insurance. It is designed to make you understand the terms like congenital conditions, pre-existing and long-standing conditions, waiting period, medically necessary expenses, customary and reasonable charges and discusses how to maximize these benefits for the insured.
At the end of the programme, participants should be able to:
- Explain the key terminology/definition and calculate the various elements of the Hospital & Surgical
- Match the various expense items to their respective benefit category and calculate the amount of admissible and non-admissible claims
- Explain the upgrading of rooms for medically necessary situations
- Deepen understanding of the specialist, customary and reasonable charges
- Explain M&H claims procedures and assessment
- Identify various red flags relating to possible fraud
- Identify and state the responsibilities of the various parties involved in using, delivering and financing healthcare
Recommended For
- Underwriters, claims assessors, sales intermediaries, customer service officers, trainers, product designers and those involved in pricing, healthcare professionals, software programmers, employee benefit professionals and third-party administrators and those who are managing medical insurance claims
Programme Structure
Day 1
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Day 2
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Dates
18/06/2025
Two-Day Short Course
19/06/2025
Fees
Aii Member Early Bird
Register before 11 June 2025
Single: RM 1,080 | USD 250
Non-Member Early Bird
Register before 11 June 2025
Single: RM 1,180 | USD 272
Aii Member Normal Fee
Single: RM 1,180 | USD 272
Group of 3: RM 1,030 | USD 240
Non-Member Normal Fee
Single: RM 1,280 | USD 300
Group of 3: RM 1,080 | USD 250
*Fees inclusive of 8% SST (Malaysia Sales and Service Tax)
Meet The Expert
TAN ENG BEE SRN, ANZIIF (Senior Assoc), PCS, ARA, AIRC, FLMI, FLHC, FAHM, MBA (UK), CFP |
Ms. Tan has more than 15 years of experience in the life insurance industry. She was an experience staff nurse and clinical instructor before she started her career as a Medical Assistant and Life Insurance Underwriter. Ms Tan is an Senior Associate of The Australian and New Zealand Institute of Insurance and Finance (ANZIIF), Fellow in Life & Health Claims, Associate in Customer Services, Fellow of Life Management Institute, Fellow in Academy of Health Management, holds a Masters in Business Administration and is a Certified Financial Planner.She was the Manager of the Medical and Group Insurance Department and also Vice President of New Business and Claims of a leading multinational insurance company. Currently, she is the Technical Adviser in a leading assistance company.