Sales
9:00 AM – 5:00 PM | 11 & 12 November 2024
Registration Deadline: 5 November 2024
Overview
This program provides participants with a comprehensive understanding of medical insurance benefits and healthcare procedures. By course end, attendees will proficiently navigate key areas, including benefit structures, expense categorization, medical necessity upgrades, and cost assessments. They will also grasp specialist charges, claims procedures, fraud awareness, and stakeholder responsibilities. This program equips participants with essential knowledge for informed decision-making in the healthcare industry.
Recommended For
- Underwriters, claims assessors, sales intermediaries, customer service officers, trainers, product designers and those involved in pricing, healthcare professionals, software programmers, employee benefit professionals and third party administrators and those who are managing medical insurance claims
Learning Format
- In-Person Training
Programme Structure
DAY 1:
Session 1: Medical Jargons and Abbreviations
Day 2:
Session 2: What is Sickness and Injuries?
Session 3: Congenital Conditions
Session 4: Pre-existing and Long- standing Conditions
Session 5: Waiting Period
Session 6: Medically Necessary
Session 7: Customary and Reasonable Charges
Fees
Early bird (register before 29 October 2024)
Member Single – RM 1,080 / USD 250
Non-Member Single – RM1,180 / USD272
Normal Fees (closing on 5 November 2024)
Member Single – RM1,180 / USD272
Non-Member Single – RM1,280 / USD300
Member Group of 3 – RM1,030 / USD240
Non-Member Group of 3 – RM1,080 / USD250
Meet The Expert
TAN ENG BEE
SRN, ANZII (Senior Assoc), ACS, FLMI, FLHC, FAHM,
MBA (UK), CFP
Ms Tan has more than 15 years of experience in the life insurance industry. She was an experienced staff nurse and clinical instructor before she started her career as a Medical Assistant and Life Insurance Underwriter.
Ms Tan is a Senior Associate of The Australian and New Zealand Institute of Insurance and Finance (ANZIIF), Fellow in Life & Health Claims, Associate in Customer Services, Fellow of Life Management Institute, Fellow in Academy of Health Management, and holds a Masters in Business Administration, and is a Certified Financial Planner.
Throughout her insurance career, she held the roles of Manager of the Medical and Group Insurance Department and Vice President of New Business and Claims in a leading multinational insurance company.
Currently, Ms Tan is the Technical Adviser in a leading assistance company.
Additional Information
Registration Details:
To register, please log in to www.mii4u.org/ilms