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Overview
Given the dynamic and continuous changes in the industry with increasing demand and higher consumer expectations, it is natural for employers to expect staff to be well-prepared with knowledge in insurance to meet these challenges. Employers recognize and value knowledgeable and qualified staff as key to raise and maintain standards within their organisations as well as the industry as a whole.
Understanding the need for professional development in the industry, Aii has developed a professional certificate programme designed to provide learners with the fundamental knowledge, skills and competencies needed to perform their role effectively and to deliver exceptional service to customers. The Certificate of Asian Institute of Insurance (CAii) is the go-to programme for all insurance professionals across the various sectors in the industry.
A highly sought-after foundation programme in Malaysia and the Asian region, learners can choose to enroll in the General Insurance stream or the Life Insurance stream. The programme constitutes syllabus of local contents and practices, as well as a final examination that tests the application of fundamental principles and concepts in insurance.
Graduates of the CAii will obtain a holistic understanding of insurance that is essential to every insurance professional.
Learning Outcome
Learners will acquire the following knowledge and skills:
A. Understand what is meant by Risk and it relates to insurance
B. Able to Illustrate the structure, management, and main aspects of corporate governance of insurance businesses
C. Able to illustrate the common functions within insurance organisations
D. Have an overview on the Insurance Marketplace, Risk & Insurance, Underwriting and Claims Procedures
E. Applying principles of insurance in their work
F. An overview on insurance products available in the marketplace
Recommend For
Aspiring entrants in the insurance industry
Enrolment Requirements
Admission is open to individuals who meet ANY ONE of the following criteria:
- Possession of SPM, SVM, or UEC (Unified Examination Certificate –
Senior Middle Level for Chinese Independent Schools), or an
equivalent or higher qualification; OR - Completion of SAP with a minimum of five (5) passes, supported by a
recommendation letter from the employing organization; OR - A minimum of twelve (12) months of relevant working experience in
the insurance or takaful industry, supported by an official
recommendation letter from the employer.
Learning Format
- Class Based (Face to Face/Virtual)
- Self Study with textbooks
- Self Study with e-learning platform
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Programme Modules
Content
|
Chapter |
Topic |
|
1 |
Risk and Insurance |
|
2 |
The Insurance Marketplace |
|
3 |
Principles of Insurance (Conventional and Takaful) |
|
4 |
Insurance Regulations and Consumer Protection |
|
5 |
Underwriting Procedures |
|
6 |
Claims Procedures |
|
7 |
General Insurance Products |
|
8 |
Life Assurance Products |
Programme Structure
| Contents | Assessment Structure | No. of Credits | Duration (Hours) | Mode of Learning |
| 8 Chapters | Final Examination: 100% of multiple choice question (100 Questions)
Passing Mark: 70% of passing mark |
3 |
36 |
|
Course level: Certificate
Exam Duration: 3 hours
Dates
03/02/2026
F2F (Virtual Class) February 2026 Intake and Examination Session in May 2026
02/06/2026
F2F (Virtual Class) June 2026 Intake and Examination Session in September 2026
01/10/2026
F2F (Virtual Class) October 2026 Intake and Examination Session in January 2027
Self-study registration and examination is open all year round from January to December.
Please click here to view the class schedule and exam dates: guidebook.aiiasia.org
Fees
Class Based (Face to Face/Virtual)
Class-Based Mode:
RM 1,820 (inclusive of 8% SST) / USD 455
- Face-to-face / Virtual Class
- Examination
- E-book
- Inclusive of Student registration and membership
Self Study
Course Fee Structure:
RM 610 (inclusive of 8% SST) / USD 205
- Self Study
- Examination
- E-book
- Inclusive of Student registration and membership
| RM | USD | |
| Repeat Examination Fee | 150 | 50 |
Student Registration Fees*: RM 100 / USD 34
*includes Aii Membership (only applicable to individual enrolment)
Frequently Asked Questions (FAQ)
All information can be downloaded below.
Testimonials
Hear what our students have to say about their experience at MII.
“As an agent in this Insurance Industry for many years, I always wanted to further my career and become more professional in my career paths. So, I begin to search and survey for a professional program. Finally, I have found it, and it was CAii and AAii courses from Aii. I found that the lecturer and many students that attended the classes are professionals in this industry.
All these have benefited me when I have challenges in my work. I am glad that I have chosen the right courses and now I am furthering my studies in AAii level 1.
CAii is a basic class and AAii is more professional and advance and I will complete this course even though it is very challenging.”
“As an agent in this Insurance Industry for many years, I always wanted to further my career and become more professional in my career paths. So, I begin to search and survey for a professional program. Finally, I have found it, and it was CAii and AAii courses from Aii. I found that the lecturer and many students that attended the classes are professionals in this industry.
All these have benefited me when I have challenges in my work. I am glad that I have chosen the right courses and now I am furthering my studies in AAii level 1.
CAii is a basic class and AAii is more professional and advance and I will complete this course even though it is very challenging.”
Nelson Chek
“Learning is a Lifelong Process. There is no end to education. It is not that you just read a book, pass an examination, and then you are done with education. I learnt a lot from the CAii course, and it gave me a good and strong basic foundation to enhance my professional career and skills in Insurance. Thank you Aii, for giving me this opportunity. Indeed, I thoroughly enjoyed the CAii course. I am currently pursuing AAii level 1 and will continue with AAii level 2 to pursue my career In Insurance.”
“Learning is a Lifelong Process. There is no end to education. It is not that you just read a book, pass an examination, and then you are done with education. I learnt a lot from the CAii course, and it gave me a good and strong basic foundation to enhance my professional career and skills in Insurance. Thank you Aii, for giving me this opportunity. Indeed, I thoroughly enjoyed the CAii course. I am currently pursuing AAii level 1 and will continue with AAii level 2 to pursue my career In Insurance.”
Ms Chong Ju Wen
Branch Assistant Manager at a leading general insurance company
“I started doing the CAii because I was eager to learn all about the insurance industry, coupled with the realization that being an insurance agent is a big responsibility to shoulder. Completing the CAii made me ask myself: “Am I equipped to guide those around me and to make sound decisions for them and those around them?” And so it went. My journey into AAii continues…”
“I started doing the CAii because I was eager to learn all about the insurance industry, coupled with the realization that being an insurance agent is a big responsibility to shoulder. Completing the CAii made me ask myself: “Am I equipped to guide those around me and to make sound decisions for them and those around them?” And so it went. My journey into AAii continues…”
Ms Saberame Sivaretnam
Agent at a leading general insurance company
“There is always something new to learn and our learning journey should never come to an end. Distance and age are not an excuse to stop learning. It is about how strong your will is to step further and accomplish your goals. Aii has given me an opportunity to learn and enhance my knowledge and skills. I enhanced my knowledge and built a good foundation with the CAii Programme. I gained much experience by completing the CAii course; it is fun and fruitful. I am looking forward to following up with another course to step closer towards my professional development goals.”
“There is always something new to learn and our learning journey should never come to an end. Distance and age are not an excuse to stop learning. It is about how strong your will is to step further and accomplish your goals. Aii has given me an opportunity to learn and enhance my knowledge and skills. I enhanced my knowledge and built a good foundation with the CAii Programme. I gained much experience by completing the CAii course; it is fun and fruitful. I am looking forward to following up with another course to step closer towards my professional development goals.”
Ms Daphne Yong Nih Shyen
Branch Manager at a leading general insurance company
“When I was thinking about how to move forward in this insurance industry, Aii offered the CAii course to their staff. I took this opportunity and enrolled myself for this course. This course changed my entire perception of insurance. I had always thought of insurance as a boring subject. CAii taught me the basics of insurance and for someone who had minimal knowledge in insurance, it was a great start. So, do not limit yourself. Nothing is impossible as the word itself says I am possible. Thank you.”
“When I was thinking about how to move forward in this insurance industry, Aii offered the CAii course to their staff. I took this opportunity and enrolled myself for this course. This course changed my entire perception of insurance. I had always thought of insurance as a boring subject. CAii taught me the basics of insurance and for someone who had minimal knowledge in insurance, it was a great start. So, do not limit yourself. Nothing is impossible as the word itself says I am possible. Thank you.”
Ms Kohila Krishnan
Executive, The Malaysian Insurance Ins