Sales
BCCITB provides essential knowledge and skills in insurance, takaful principles, brokerage operations, customer service, risk management, and regulations. It prepares individuals for careers in insurance and takaful broking by enabling them to assist clients in selecting appropriate coverage and navigate brokerage services effectively.
Recommend For
- Insurance industry entrants
- Individuals pursuing a career as an insurance or takaful broker
Enrolment Requirements
- SPM
- Written and oral proficiency of the English language
Learning Format
- Instructor-Led Online Class
Learning Outcome
- Understand insurance and takaful principles
- Understand the brokerage operations and customer service
- Understand the risk and regulations of insurance and takaful broking for ease of compliance

Programme Modules
Part A
- Concept of Risk and Risk Management
- Principles of Insurance (Conventional and Takaful)
- The Market Place
- Legislation and Consumer Protection
Part B
- Retakaful and Reinsurance
- General Insurance and Takaful Products
- Life Insurance Products
- Family Takaful Products
- Insurance and Takaful Documentation
- Claims Procedures and Process
Part C
- Introduction to Shari’ah
- Basic Muamalat
Part D
- Insurance and Takaful Broking
- Broking Business Operation
- Soft Skills Requirement
- Business Ethics
- New Development in the Industry
Programme Structure
Course level : Certification program
Course Duration : 42 hours
Exam Format : Multiple Choice Questions (100 Questions)
Exam Duration : 2.5 hours
Exam Mode : Computer Based Examination (CBE)
Passing Mark : Minimum 60%
Dates
03/03/2026
3th to 5th March 2026
10/03/2026
10th to 12th March 2026
05/05/2026
5th to 7th May 2026
12/05/2026
12th to 14th May 2026
07/07/2026
7th to 9th July 2026
14/07/2026
14th to 16th July 2026
06/10/2026
6th to 8th Sept 2026
13/10/2026
13th to 15th Oct 2025
Fees
Fees
Local Participant: RM 1,272
International Participant: USD 290
Exam Re-Sit: RM 150 / USD 50

