Sales
HRD Training Prog No 10001378311 Date & Time 11 – 12 February 2026, 9.00 a.m. – 5.00 p.m. Registration Deadline 4 February 2026 Learning Format Virtual
Objective
This comprehensive program is designed to provide participants with a deep understanding of Personal Accident Insurance within the context of Malaysia’s insurance landscape. Covering a range of critical topics, the course aims to equip professionals and enthusiasts with the knowledge and skills necessary to navigate the intricacies of personal accident insurance, from its historical development to the intricacies of underwriting and claims processing.
Throughout the program, participants will engage in interactive discussions, case studies, and practical exercises to reinforce their understanding of personal accident insurance concepts. Industry experts and practitioners will be invited to share insights, providing a real-world perspective on the challenges and opportunities in the field. By the end of the program, participants will be well-equipped to navigate the complexities of personal accident insurance, making informed decisions in both underwriting and claims management.
By the end of the program, participants will be well-equipped to navigate the complexities of personal accident insurance, making informed decisions in both underwriting and claims management, including:
- Understand the scope, purpose, functionality, and importance of Personal Accident Coverage.
- Explain the benefits of Personal Accident Insurance and what the policy can offer to the insureds and beneficiaries.
- Understand Risk Factors and Underwriting Principles.
- Understand Policy Structure and Coverage Limitations & Exclusions.
- Understand the various types of common Personal Accident Insurance policies available in the Malaysian insurance market.
- Understand the underwriting process of Personal Accident Insurance.
- Understand the claims process and the documentations requirements of Personal Accident Insurance.
- Understand Regulatory and Ethical Considerations.
- Understand the landscape of PA insurance in Malaysia.
- Understanding the issues relating current policy wordings and the improvement required.
Who Should Attend
- New entrants to the industry
- Insurance Service Providers, Brokers, Adjusters, and Third-Party Administrators.
- Non-insurance personnel and any persons requiring basic knowledge of Personal Accident Insurance are also encourage to register.
Scroll for more information
Programme Structure
Day 1
|
Day 2
|
Dates
11/02/2026
2 Days (Virtual)
Fees
Normal Fee (Member)
Single: RM1,200 | USD275
Group of 3: RM1,100 | USD320
Normal Fee (Non-Member)
Single: RM1,400 | USD320
Group of 3: RM1,300 | USD295
* Fees inclusive of 8% SST (Malaysia Sales and Service Tax)
Meet The Expert
MOHD. DZULKIFLI ABDUL HAMID
MBA, ACII
Mohd. Dzulkifli Abdul Hamid is a seasoned professional with more than four decades of experience in the banking, insurance, and takaful industries. He holds a Master of Business Administration (MBA) from Universiti Utara Malaysia and a Bachelor’s degree in Insurance from Universiti Teknologi MARA (UiTM).
He is an Associate of the Chartered Insurance Institute (ACII), a Registered Financial Planner (Syariah), and a Certified Trainer accredited by PMSB. His professional development also includes specialised training in insurance and risk management at the College of Insurance, New York.
He began his career in 1981 with Bank Bumiputra Malaysia Berhad, where he served for eight years and rose to the position of Assistant Manager, Insurance Department, overseeing insurance portfolios for the BBMB Group. He later joined Mayban General Assurance Berhad (now Etiqa Insurance Berhad), holding key leadership roles including Branch Manager in Alor Setar, Ipoh, and Penang, before being appointed Head of Training for Etiqa Insurance & Takaful.
Currently, Mohd. Dzulkifli is actively involved in training and human capital development, leveraging over 25 years of client-facing experience. He is particularly passionate about enhancing communication, leadership, customer service, and selling skills, with a strong focus on developing young executives in the retail financial planning and financial services sector.