EV Battery Management System for Claim and Loss Adjuster

As the automotive industry undergoes a transformative shift towards sustainability, understanding electric vehicles (EVs) has become increasingly vital for professionals in claims and loss adjustors.

The Asian Institute of Insurance (Aii) and Beijiao Asia Tech (Beijing) Energy Technology CO.LTD, the implementation and delivery arm for Beijing Jiaotong University School of Electrical Engineering New Energy Institute, proudly present a specialized training programme designed specifically for Claims and Loss Adjustors. This comprehensive programme aims to enhance participants’ expertise in handling claims related to electric vehicles (EVs).

Key Learning Areas:

Participants will gain knowledge in thorough understanding of claim and loss adjustment processes unique to EVs. They will learn the standards for accident investigation involving EVs, including procedures for various scenarios such as collisions, bottoming out, wading, and fire incidents. The programme will also cover crucial anti-fraud knowledge, enabling participants to recognize typical fraudulent cases in the EV sector and develop effective countermeasures to combat such practices in repair shops.

Skill Development:

Participants will learn how to conduct thorough on-site investigations for EVs, ensuring accuracy and comprehensiveness in the loss adjustment process. By drawing on examples from typical cases, participants will be equipped to identify fraudulent behavior in real business contexts, effectively minimizing fraud risk.

Value added to this training:

Participants will embark on an On-Site Workshop that includes visits to prominent industry locations such as:

1. The National Active Distribution Network Technology Research Center at Beijing Jiaotong University,
2. Contemporary Amperex Technology Co., Limited (CATL),
3. BYD 4S Store, and
4. Beijing Insurance Service Center.

This hands-on experience will deepen their understanding of the EV ecosystem and enhance the practical application of their learned skills and elevate their capabilities in claims adjustment for electric vehicles and strengthen their role in the evolving insurance landscape.

PROGRAMME OBJECTIVE

This programme is structured into three levels and will be conducted fully in English, and you will receive a certification certified by Asian Institute of Insurance (Aii) and Beijiao Asia Tech (Beijing) Energy Technology CO.LTD upon successfully completing all three levels.

By the end of the programme, you will be equipped with below knowledge and skills.

Knowledge Acquisition:

1. Claim and Loss Adjustment: Comprehensively understand the unique aspects of claim and loss adjustment for electric vehicles and grasp the key points in the claim and loss adjustment process.
2. Accident Investigation Standards: Learn the investigation operation norms for common accidents involving electric vehicles such as collisions, bottoming out, wading, and fire, and understand the standard procedures for investigation in different accident scenarios.
3. Anti-Fraud Knowledge: Be aware of typical anti-fraud cases in electric vehicles, clearly recognize the means and characteristics of fraud, and master effective countermeasures against common fraudulent practices in electric vehicle repair shops.

Skill Enhancement:

1. Investigation and Loss Adjustment: Accurately complete on-site investigation work for electric vehicles, ensuring the comprehensiveness and accuracy of the investigation and loss adjustment.
2. Identification of Fraudulent Behavior: Based on learning from typical cases and mastering countermeasures against fraudulent practices, be able to identify fraudulent behavior in actual business and effectively reduce fraud risk.