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Overview
The Future Skills Framework (FSF) for the Malaysian financial sector is integral to the Financial Sector Blueprint 2022 – 2026 of Bank Negara Malaysia (BNM). The development of the FSF, a joint industry initiative by the Asian Institute of Chartered Bankers (AICB), Islamic Banking and Finance Institute Malaysia (IBFIM), and the Asian Institute of Insurance, formerly known as Malaysian Insurance Institute (MII), was led by AICB. An extensive series of engagements with a wide range of industry stakeholders was pivotal in validating findings and ensuring the FSF's robustness. The guidance and support from BNM bolstered the credibility of the framework.
In promoting greater accessibility and effective utilisation of the FSF, collaboration with the Human Resource Development Corporation and Talent Corporation Malaysia enhances strategic alignment. The path in developing the FSF was guided by a detailed and forward-looking response to the forces reshaping the financial sector's talent terrain. Skills as an accelerator were assessed as crucial for the sector to successfully transition into the future amidst these trends and structural shifts. The FSF, as such, was conceived with the objective of future-proofing the workforce in the next three years.
The core pillar of talent development and growth in the FSF focuses on fostering a highly adaptable workforce that excels and remains relevant in a constantly evolving landscape. Skills mastery and continuous learning are the imperatives, with capacity-building programmes to bridge talent gaps and develop a resilient and sustainable talent ecosystem underpinning the FSF.
In promoting greater accessibility and effective utilisation of the FSF, collaboration with the Human Resource Development Corporation and Talent Corporation Malaysia enhances strategic alignment. The path in developing the FSF was guided by a detailed and forward-looking response to the forces reshaping the financial sector's talent terrain. Skills as an accelerator were assessed as crucial for the sector to successfully transition into the future amidst these trends and structural shifts. The FSF, as such, was conceived with the objective of future-proofing the workforce in the next three years.
The core pillar of talent development and growth in the FSF focuses on fostering a highly adaptable workforce that excels and remains relevant in a constantly evolving landscape. Skills mastery and continuous learning are the imperatives, with capacity-building programmes to bridge talent gaps and develop a resilient and sustainable talent ecosystem underpinning the FSF.
Recommend for everyone includes insurance professionals and non-professionals from all industry sectors.
FSF Resources
FSF Xcel
Skills Assessment Tool (SAT)
FSF
Access the FSF here via an interactive PDF.
FSF VIDEO GUIDE
Step-by-step guide in auditory format on navigating the FSF.
FSF EXCEL DOCUMENT ON JOB ROLES AND SKILLS
Illustrative view on the mapping of FSF skills to the specific job roles.
FSF FAQ's
All you need to know about FSF.
FSF Implementation Guide
Access the FSF Adoption and Implementation Guide.
FSF Brochure
Access the FSF Brochure.
FSF Xcel: Turning Skills Insights Into Competitive Advantage
The Future Skills Framework (FSF) defines the Prime (technical) and Power (fundamental) Skills needed to adapt and succeed in today’s rapidly evolving financial sector. To operationalise the FSF effectively, the FSF Xcel provides a structured solution to assess and benchmark these skills, offering clear insights into workforce strengths and gaps. By subscribing to the FSF Xcel, financial institutions (FIs) can take a proactive step towards strengthening workforce readiness, staying ahead of industry demands, and ensuring long-term competitiveness.
Harness the FSF Xcel: One Solution, Multiple Benefits
View the 161 job roles available under the FSF Xcel here.
Unlocking Benefits Through a Resilient Digital System
Built on a secure foundation, the FSF Xcel offers an effective user experience, while meeting high standards of performance.
Maximise Your Investment for a Future-ready Workforce
Based on the pricing shown below, the FSF Xcel enables FIs to:
Note:
- Costs are inclusive of 8% SST.
- The subscription fees and platform set-up cost are STF-claimable.
Registration
If closing skill gaps and enhancing workforce engagement are on your agenda, REGISTER NOW for the FSF Xcel. The first five FIs to register will enjoy a RM5,400 discount (inclusive of 8% SST) on the standard platform set-up cost.
Please register by Friday, 17 October 2025.
Connect With Us
For enquiries, please email us at fiona@aiiasia.org
Acknowledgements
We would like to thank the following organisations for their contributions in the development of the Future Skills Framework.
In addition, we would like to express our gratitude to the following industry associations for endorsement of the Future Skills Framework.
